Our Solutions

Mission Critical Facility Planning and Implementation Management

Our extensive experience in mission critical facilities includes call centers, 911 centers, command centers, Joint operations centers and emergency operation centers. The requirements of these facilities go beyond the normal operations and administrative centers. These facilities must be operational on a 24X7 basis and, in cases such as the 911 center, never shut down. Successful implementation and operations of these facilities is dependant on the following considerations:

  • Security
  • Utility Redundancy
  • Interoperability
  • Communications
  • Technology
  • Support Services

Because of the high With our experience in the design and implementation of the centers, we are familiar with the issues associated with each of these areas. We also continue to research and investigate the latest solutions and technologies being applied. With this basis we are able to utilize these experiences and knowledge in these functions to leverage a best practice solution tuned to fit the particular needs of the situation. Some specific areas where we have provided support for mission critical facilities include:

  • Strategic planning
  • Interoperability planning
  • Facility design
  • Technology design
  • Implementation scheduling and project tracking
  • Resource management
  • Vendor management
  • Support services sourcing and management

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Mission Critical Facilities - Clients

  • Washington D.C.
  •  New York City
  •  Philadelphia, PA
  •  Fairfax VA
  •  Jordan
  •  Bulgaria

Project Highlight:

Provide technology design support for the $200M Charles E. Lightner Public Safety Center being built in downtown Raleigh.

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Winbourne & Costas, Inc. designed and integrated the Command and Communications Center for the Washington, DC Metropolitan Police Department (MPD).  The Synchronized Operations Command Complex (SOCC) is a jointly staffed facility By MPD, U.S. Secret Service and the Federal Bureau of Investigation (FBI). 

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